Unable to start ATEasy 7, looking for usr file

Christopher C.
Tucson, AZ

May 6, 2015
1 Post

0 ✔  |  ✗ 0  

Re: Unable to start ATEasy 7, looking for usr file

Whenever anyone tries to start ATEasy, it errors out, saying it can't find a usr file associated with a particular user.  There is no option to redirect.

Solution Available
DrATEasy (Ron Y.)
Mission Viejo, CA

May 6, 2015
358 Posts

1 ✔  |  ✗ 0  

Re: Unable to start ATEasy 7, looking for usr file

This file usually located in c:\Windows\SysWOW64 or C:\Windows\System32 unless you change the path using the ATEasy Tools, Users... By default the file is called ATEasy.usr. Do you have the file in that folder? If you do make sure the file size is not 0, if it is you will need to copy it from another system.



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