30 Days Trial License asking for Serial Number

Paul R.
Somis, CA

Apr 3, 2015
3 Posts

0 ✔  |  ✗ 0  

Re: 30 Days Trial License asking for Serial Number

I'm trying to install ATEasy 9.0 at home to augment what I'm doing at work BUT when I run the ATEasy License Setup I select "30 Days Trial License" it comes back and says "No License Found". What am I forgetting to do?
Thanks,
Paul

Victor B.
Lake Forest, CA

Apr 5, 2015
93 Posts

0 ✔  |  ✗ 0  

Re: 30 Days Trial License asking for Serial Number

No License Found should pop before displaying the License Setup Wizard.  Ever installed a license on this system before?
Tell me more about your home system.  OS?  Using a VM?

Regards,
Victor

Paul R.
Somis, CA

Apr 6, 2015
3 Posts

0 ✔  |  ✗ 0  

Re: 30 Days Trial License asking for Serial Number

I am installing on a WIndows 8.1 machine and I have never had ATEasy installed on it before. I also do see the "No license found" message before the Wizard starts. The License Setup also says "Searching for license server...." and that never finishes. The "Serial #" box is grayed out as expected. When I fill in my name and organization and click OK, I get another  "No License Found" message. Not using VM.

Thanks,
Paul

DrATEasy (Ron Y.)
Mission Viejo, CA

Apr 8, 2015
358 Posts

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Re: 30 Days Trial License asking for Serial Number

Not sure why it is not working maybe the trail already used. I suggest to open a support incident and request for a 30 days license extension.

Ronnie

Sergey K.
Rishon LeZion,

Nov 1, 2015
2 Posts

0 ✔  |  ✗ 0  

Re: 30 Days Trial License asking for Serial Number

Paul R. wrote:
I am installing on a WIndows 8.1 machine and I have never had ATEasy installed on it before. I also do see the "No license found" message before the Wizard starts. The License Setup also says "Searching for license server...." and that never finishes. The "Serial #" box is grayed out as expected. When I fill in my name and organization and click OK, I get another  "No License Found" message. Not using VM.

Thanks,
Paul


I have exactly the same problem in Win 10 .

Sergey K.
Rishon LeZion,

Nov 1, 2015
2 Posts

0 ✔  |  ✗ 0  

Re: 30 Days Trial License asking for Serial Number

DrATEasy (Ron Y.)
Mission Viejo, CA

Nov 2, 2015
358 Posts

0 ✔  |  ✗ 0  

Re: 30 Days Trial License asking for Serial Number

Did you look at this KB article: http://www.marvintest.com/KnowledgeBase/KBArticle.aspx?ID=256 ? Maybe you already used your 30 days trial license.
If you didn't, please use our support system Magic and ask for another 30 days license ( https://www.marvintest.com/Magic/).



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