ATEasy crash without any error message and keep crashing until widows restart

Idan U.
Rishon-letzion,

Sep 11, 2019
17 Posts

0 ✔  |  ✗ 0  

Re: ATEasy crash without any error message and keep crashing until widows restart

ATEasy keeps crashing randomly without any error message and keep crashing after 3-4 second when i repen it until i restart windows.

the only data i get if from windows log event:

Faulting application name: ATEasy.exe, version: 10.0.156.3, time stamp: 0x5d169fe0
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc00001a5
Fault offset: 0x0046002e
Faulting process id: 0x628
Faulting application start time: 0x01d5686cf9d1c506
Faulting application path: C:\Program Files (x86)\ATEasy 10.0\ATEasy.exe
Faulting module path: unknown
Report Id: 526bc7e1-3034-45e1-860f-30779a3e878f
Faulting package full name:
Faulting package-relative application ID:


Im working with pycharm in the background,closing bout ateasy and pycharm  it didn't solve the problem please help !

DrATEasy (Ron Y.)
Mission Viejo, CA

Sep 11, 2019
358 Posts

0 ✔  |  ✗ 0  

Re: ATEasy crash without any error message and keep crashing until widows restart

Do you see the ATEasy Startup window or anything when ATEasy starts?
If  the crash occurred while loading the last workspace, You can also start ATEasy with LEFT SHIFT pressed down. That will prevent ATEasy from trying to load the last workspace
If that does not work, You have some kind of Windows or ATEasy corruption. Try to remove and install ATEasy.

Idan U.
Rishon-letzion,

Sep 15, 2019
17 Posts

0 ✔  |  ✗ 0  

Re: ATEasy crash without any error message and keep crashing until widows restart

Hello Ron,

I dont see any difference when loading ATEasy with left shift pressed.
May be its related to the fact that im working with pychar,m in the background and editing the code as i go ? although this is happening sometimes when pycharm is close.

BR,
Idan

DrATEasy (Ron Y.)
Mission Viejo, CA

Sep 19, 2019
358 Posts

0 ✔  |  ✗ 0  

Re: ATEasy crash without any error message and keep crashing until widows restart

It looks like you need support, please create a Support incident instead of using user forums https://www.marvintest.com/Magic/ . Write down all the sequence to replicate this issue, upload support files (if you have) and provide the exact ATEasy build you are using.



Please Note
You need to have a M@GIC account to participate in the Forums.
Not yet registered on our website? Click here to register today!

All content, information and opinions presented on the Marvin Test Solutions User Forums are those of the authors of the posts and messages and not Marvin Test Solutions'. All attachments and files are downloaded at your own risk. [Read More]