Unable to start HW

Kevin S.
Tucson, AZ

Apr 20, 2026
7 Posts

0 ✔  |  ✗ 0  

Unable to start HW

Hello,

We recently installed the GxPIO software 4.1.20 on our test PC. When we went to use the PXIe Explorer, it indicated that it was unable to communicate with the HW service.

We haven't yet tried downloading and installing the "Latest HW driver" as the cyber approval won't be fast, but we followed the rest of this KB article. https://www.marvintest.com/KB/Q200266/Unable-to-open-HW-SYS-VXD-or-Unable-to-open-HW-Device-Driver-error-when-opening-ATEasy

It is able to delete and create the service, but then fails to start the service with: "unable to start service -2146762484" Any help would be greatly appreciated!

Thanks!

- Kevin


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